Features

Former USS exec Jaycox joins AutoZone

July 30, 2024

Former U.S. Steel executive Kenneth Jaycox is moving from steel to the automotive parts industry.

Jaycox has joined AutoZone Inc. as senior vice president of commercial customer satisfaction. He will report to Tom Newbern, chief operating officer of customer satisfaction.

Jaycox served as chief commercial officer and SVP of USS from 2020 until leaving the company in June. Before joining USS, he was VP of transformation for Sysco Corp., and held various other leadership roles in commercial sales, customer engagement, business strategy, procurement, marketing, and operations.

“We are very excited to have Ken join AutoZone. He has exceptional business acumen, is a proven professional sales leader and brings a wealth of invaluable experience to the role. Ken is well-suited to continue serving our customers and driving accelerated sales growth for many years to come,” commented Phil Daniele, AutoZone’s president and CEO, customer satisfaction.

AutoZone, based in Memphis, Tenn., is a retailer and distributor of automotive replacement parts and accessories. It has over 6,300 stores in the US, 760 in Mexico, and 100 in Brazil. In its 2023 fiscal year, it posted record net income of $2.5 billion on net sales of nearly $17.5 billion.

Laura Miller

Laura Miller is a reporter and editor for Steel Market Update. Since 2007, she has held various editorial and marketing positions with steel industry publications, associations, and mills. In 2021, after a five-year hiatus working across other industries, she returned to steel trade journalism, joining SMU in 2022. She is a member of the Association of Women in the Metal Industries and a past-president of the AWMI Pittsburgh Chapter. She holds a BA in Latin American Studies from Edinboro University of Pennsylvania. She can be reached at laura@steelmarketupdate.com or 724-759-7869.